Terms & Conditions

Welcome to the Shine and Store website. These Terms and Conditions govern your access to and use of this website, and apply alongside our Privacy Policy and, where you proceed with an installation, your signed installation contract. By accessing or using this website, you agree to be bound by these Terms. Throughout this page, “we”, “our” and “us” refer to Shine and Store, and “you” and “your” refer to any person accessing or using this website.

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. You must not use the website for an unlawful or fraudulent purpose, attempt to gain unauthorised access to the website or our systems, introduce viruses or malicious software, interfere with the website’s operation or security, or scrape or reproduce our content without our prior written consent.

Intellectual Property

Unless otherwise stated, all content on this website, including text, graphics, logos, photographs, system diagrams and documents, is owned by Shine and Store or its licensors and is protected by Australian intellectual property law. You may view, download or print material from this website for personal, non commercial use only, and must not reproduce, modify, distribute or exploit any content without our prior written permission.

Website Information

We take reasonable care to keep the information on this website accurate and current, including content relating to solar and battery products, government rebates and incentive schemes. However, rebate eligibility, incentive values and scheme rules are set by third parties such as Solar Victoria and the Clean Energy Regulator and may change without notice, so we make no warranty that website content is complete or current at all times. Nothing on this website should be relied upon as financial, legal or technical advice, and we reserve the right to amend or remove website content at any time.

Quotations, Pricing & Finance

Any quotation, estimate or pricing shown on this website is indicative only and does not constitute a binding offer unless confirmed by us in writing. Final pricing may vary depending on site inspection, roof and switchboard condition, system design, equipment selection and grid connection requirements specific to your property.

Where you choose to pay by finance, applications are arranged through our finance partners Brighte, Plenti or 28 Watts. Finance approval, terms and repayment obligations are governed by that provider’s own terms and credit assessment, and Shine and Store is not a party to, and accepts no liability for, the finance agreement between you and the finance provider.

Your Installation Contract

These website Terms apply to your use of this website only. Once you accept a formal proposal and proceed to installation, the terms of your signed installation contract, together with the manufacturer and workmanship warranties issued to you, govern the sale, installation and performance of your solar or battery system. Where there is any inconsistency between these website Terms and your installation contract, the installation contract prevails in relation to the installed system.

Third Party Websites

This website may link to external websites operated by third parties, including equipment manufacturers, finance providers and government schemes. These links are provided for convenience only, and we do not control or endorse third party websites and accept no responsibility for their content, availability or privacy practices.

Limitation of Liability

To the maximum extent permitted by Australian law, Shine and Store excludes all liability for direct, indirect, incidental, consequential or special loss arising from or connected with your use of, or inability to use, this website, including loss of profits, loss of business opportunity, loss of data or business interruption.

Your rights are protected. Nothing in these Terms excludes any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law, the Privacy Act 1988 or the New Energy Tech Consumer Code.

Website Availability

We aim to keep this website available at all times but do not guarantee uninterrupted or error free access. We may suspend, withdraw or modify any part of the website without prior notice for maintenance, upgrades or operational reasons.

Privacy & Cookies

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information, including information shared with distribution network service providers, Solar Victoria, the Clean Energy Regulator and our finance partners. This website uses cookies and similar technologies to support functionality and analyse traffic, and by continuing to use the website you consent to this use of cookies.

Information You Submit

Where you submit an enquiry, quotation request or other information through this website, you warrant that the information is accurate and complete, that you are authorised to provide it, and that it does not infringe the rights of any third party. We handle any information you submit in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms at any time, with amendments taking effect immediately upon publication on this website. Your continued use of the website after a change constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of Victoria, Australia. Any dispute arising out of or relating to these Terms or your use of this website is subject to the non exclusive jurisdiction of the Victorian courts, without limiting any right you have to make a complaint to the Office of the Australian Information Commissioner or another relevant regulator.

Referral & Affiliate Disclosure

Shine & Store may participate in referral or affiliate programmes with selected partners. If you choose to purchase a product or service through one of our referral links or recommendations, we may receive a referral commission or other benefit at no additional cost to you. Any such commission does not affect the price you pay. We only recommend products and services that we believe may provide genuine value to our customers. This includes referral arrangements with selected partners, such as GloBird, where applicable.

Trademarks & Logos

All third-party trademarks, trade names, logos and brand names displayed on this website are the property of their respective owners. Their use is for identification and informational purposes only and does not imply any ownership, endorsement or affiliation with Shine & Store unless expressly stated.

Contact Us

If you have any questions regarding these Terms and Conditions or your use of this website, please contact Shine and Store using the details on our Contact page.